Shipping Policy
Welcome to Bubskart. We are committed to providing you with a smooth, reliable, and efficient shipping experience. Please read our shipping policy carefully to understand how your orders are handled.
Shipping Destinations
We currently ship to addresses within New Zealand only. At this time, international shipping is not available.
Shipping Methods & Delivery Time
Standard Shipping: Estimated delivery time is up to 15 business days.
Delivery times are estimates and may vary due to factors beyond our control such as courier delays, weather conditions, or peak periods.
Shipping Rates
| Region | City Delivery | Rural Delivery |
|---|---|---|
| North Island | $8 | $10 |
| South Island | $12 | $15 |
Shipping charges are calculated at checkout based on your location and order details.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive a notification once your order has been shipped.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order directly on the courier’s website.
Shipping Address
Please ensure your shipping address is accurate and complete at checkout. Bubskart is not responsible for orders shipped to incorrect addresses provided by customers.
If you notice an error, please contact us immediately.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us as soon as possible. We will coordinate with the courier to resolve the issue promptly.
Contact Us
If you have any questions regarding shipping, feel free to reach out to our support team:
📞 0800 360 776
📧 hello@bubskart.co.nz
Thank you for shopping with Bubskart!